Explore a Career with Integrity444

Explore a Career with Integrity444
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Fractional Head of Operations (Remote)

Summary:

The Head of Product & Operations is responsible for completing, launching, and operationalizing Integrity444 LTQS’s e-learning, coaching, and certification products. This role owns product execution, vendor performance, and operational delivery, translating founder-created content into market-ready programs while ensuring timelines, budgets, and quality standards are met. This is a senior, hands-on leadership role with direct accountability for product readiness and launch execution.

Essential Duties and Responsibilities:

  • Own the operational build-out and launch of digital courses, coaching programs, and certifications
  • Translate founder content into structured, executable products with clear timelines and delivery standards
  • Lead vendor selection, onboarding, management, and replacement, including LMS, web, design, and technical partners
  • Establish scopes of work, milestones, budgets, and quality expectations for all vendors
  • Implement and manage core systems including LMS, CRM, payments, scheduling, and documentation
  • Develop SOPs and workflows to support consistent program delivery and scale
  • Track program costs, vendor spend, and basic metrics to support financial discipline
  • Coordinate execution across content, technology, and delivery to ensure launch readiness
  • Serve as the operational point of contact between the founder and external partners
  • Support IP protection, program versioning, and operational governance
  • Other duties as assigned by founder

Supervisory Responsibilities:

This position may oversee contractors and staff.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

  • 5+ years of operations leadership, preferably in:
    • Coaching, education, training, or similar businesses
    • Experience with digital products, courses, or certification programs

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